We serve the community
with hands-on, individually
considered treatment.

Our modern, full-service clinic makes it easy and comfortable for patients to come and receive treatment. You can trust our highly trained and experienced service providers specializing in manual therapy-based practice but also offering many options for treatment thanks to our commitment to ongoing education, learning about the most up-to-date practices and techniques.

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Paul Conzatti

Co-Founder & Physiotherapist
BSc Kinesiology, MPT, FCAMPT, CGIMS

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Kristen Hoffman

Co-Founder & Physiotherapist
BSc Kinesiology, MPT, CAFCI, CGIMS

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Darrien Cantelo

BSc Athletic Training, MScPT

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Moriah Thorpe

Registered Physiotherapist
MPT, MHK, BA Physical & Health Education

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Judy Munday

Registered Massage Therapist
BSc Kinesiology



Director of Tail Wagging

Schedule Your Session Today

Our Community

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A proud sponsor of the Facebook group #TCMG (Tri-cities mom group) which provides food hampers to families in need in the Tri-cities. Our clinic collects food donations year-round for this cause.

Look for the donation’s bin in our front entrance to drop off non-perishable food and toiletries.

Follow TCMG on Facebook:
#TCMG Tri Cities Moms Group


A Gold sponsor of the Ducks Volleyball Club, providing our knowledge and skillset to develop a club-wide warm-up and strengthening program, annually.

Our practitioners have experience with volleyball and can cater to athletes with in-clinic specific assessment and treatment for their sport.

Follow the Ducks on Instagram: @ducksvballclub

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A proud sponsor of the TriCity Titans Softball U11 and U13 teams. Riverwood has provided a financial donation for equipment.

Our clinic also organizes warm-up and strength routines for the teams to do before each practice and game.

Follow the Titans on Instagram

Frequently Asked Questions

The assessment and treatment to help people restore, maintain and maximize their strength, function, movement and over-all well-being. Physiotherapists understand how the body works and specialize in hands-on techniques and exercise prescription to prevent injuries, rehabilitate existing injuries and promote health and fitness.

Please arrive 10 minutes early to confirm your contact information and sign a consent form. Your physiotherapist will take a thorough history before performing a physical assessment and explain our findings and options before answering any questions. Treatment begins on your first appointment.

Please be sure to wear clothing appropriate for assessing and treating the injured area. If you have a lower back, hip or knee injury please wear or bring shorts with you. If you have a upper back or shoulder injury please wear a loose fitting t shirt or tank top. You may be asked to remove your shirt for your physiotherapist to more accurately assess and treat your upper body injury, we will provide you with a hospital gown in this case.

Absolutely not! Physiotherapy is suitable for people of all ages and fitness levels. We will work with you no matter where you are at to find appropriate treatment options and exercises.

Physiotherapists are primary care providers and do not require a doctor’s referral, however some extended health insurance plans may require one to reimburse the costs of the appointment. Check with your insurance provider to confirm before your first appointment if you are unsure.

If you need to cancel your appointment we ask that you provide at least 24 hours notice or you will be charged for the full amount of your appointment. You may cancel your appointment online or by calling 604-373-7773. If you are sick or have a last-minute emergency please call the office to reschedule at no charge.

In most cases, your physiotherapist does not need the results of your diagnostic test unless you are concerned that you have a bone fracture. The test results are not required for determining the appropriate initial treatment plan as physiotherapy treatment is based on improving your primary complaints (pain, loss of range of motion, etc). Diagnostic tests are mainly required for making surgical decisions but can help confirm the problem. We are also happy to go over what the results mean with you, so please bring reports with you if you have them.

This is a difficult question to answer as no one’s injury presents exactly the same and healing can take place at different rates. Treatment response is affected by the nature of the injury (acute vs chronic), the ability to modify aggravating activities and the complexity of the injury. The rate of recovery is also affected by a client’s age, motivation, occupation, activities, etc. Frequent re-assessment is necessary to evaluate the effectiveness of the treatment interventions and to progress the plan appropriately. Treatment should only continue as long as they are still helping. The physiotherapist should be able to provide a “ballpark” time frame and the number of treatments required after the initial assessment.

Yes, we accept WorkSafeBC claims and ICBC claims. You will need to have a claim number and date of injury/accident.

All of the physiotherapists are registered with the College of Physical Therapists of BC and have obtained a Masters degree in Physical Therapy. In addition, they have completed many post-graduate courses in a variety of areas such as manual therapy, acupuncture, Gunn IMS, etc.

Initial assessments and subsequent visits are booked for 30 minutes one-on-one but allow for up to 45 minutes from start to finish.

Here is a list of abbreviations and what they mean, since these are often thrown around. Some common abbreviations:

MPT: Masters of Physical Therapy
GunnIMS: Intramuscular Stimulation, form of dry needling developed by Dr. Chan Gunn
FCAMPT: Fellow of the Canadian Academy of Manipulative Physiotherapy (Further education and practical experience leading to proficiency in spinal and peripheral manipulations)
RMT: Registered Massage Therapy/Therapist
CAFCI: Certificate of the Acupuncture Foundation of Canada Institute
BSc.Kin: Bachelor of Science, Kinesiology

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